Trademark Document Specialist
This position is completely remote, however, we do require employees to reside in the state of Texas.
Who We Are
Trademark Engine is an online leader in the intellectual property industry and a sister company of Swyft Filings. We are focused on providing small business owners a simple, fast, and economical approach to protecting their brand and business worldwide.
Trademark Engine was started by an experienced lawyer and technologists to bring trademark filing services to consumers and small businesses who do not need or cannot afford a full-service intellectual property attorney. We strive to make this process as efficient, understandable and affordable as possible to give everyone the ability to obtain a trademark for their business.
Leveraging legal knowledge and technology, utilizing the combined skills of our founders, we have streamlined the process and trained our Document Specialists to help our clients every step of the way.
About You
Our Document Specialists are real people working to review each document carefully, ensuring accuracy and meeting deadlines, creating an exceptional customer experience. You will take ownership of obtaining, reviewing, and assembling documentation promptly, while consistently keeping customers up-to-date. We aim to provide everything needed for searching, filing and maintaining of a trademark to protect the name, brand, slogan or logo for the life of its use.
We are looking for goal oriented team-players to help us create and build the businesses of our customers. You’re a self-starter, a learner, a problem solver – someone who can think on their feet and is comfortable taking the initiative in a fast-paced environment while paying close attention to detail.
What You'll Do
- Become a Trademark and Copyright filing expert through constant training
- Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
- Manage and coordinate third-party filings and process serving deadlines.
- Provide quality service by maintaining and following procedures, staying up-to-date with government requirements, resolving processing complications, and recording time measurements
- Work closely with Customer Service and Operations, communicating effectively throughout the organization
- Consistently communicate status updates with customers
- Support operations by cross-training on related jobs
- Contribute to team effort by accomplishing related results as needed
What You'll Need
- Copyediting, proofreading, or detailed documentation review experience
- Basic computer skills with Microsoft Office, Internet, and related software applications
- Professional team player with the ability to multi-task in a fun, fast-paced environment
- Effective communication and the ability to explain complicated terms to non-technical audiences
- Willingness to learn, take on new initiatives, and not require micro-managing
- Ability to be adaptable, highly organized, proactive and detail-oriented
- Experience conducting general research
Benefits/Compensation:
- Pay rate: $15.50/hr
- Eligible for Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) + company match
- Company issued laptop + Home office stipend
- Peer recognition and points with Bonusly